Santam Jobs Vacancy as Administrative Clerk 2022

 Closing Date

Applications for (Santam Jobs Vacancy as Administrative Clerk 2022) must be submitted before the closing date on (Not Specified)

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

About :

About the company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. 

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. 

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Please note that this appointment will be made in line with the Divisional Employment Equity targets.  

Location: Pretoria, Gauteng, South Africa

Company: Sanlam Group

What will you do?

Santam’s Specialist Claims Service department has a position available for an Administrative Clerk who will be based in Centurion

The Administrative Clerk will serve as the support function within the various business units (E.g., support to the motor and non-motor recovery liability motor claims handler) and administrative duties in general. The incumbent will be responsible for follow-up on processing activities to ensure a high quality of service is provided. Focus will be placed on non-core activities of claims handler responsibilities. 

What will make you successful in this role?

  • Generic
  • Gather outstanding information and documentation, which could not be obtained by FNOL department
  • Receive external correspondence (such as physically mailed documents).
  • Allocation of incoming documents to the claims file (e.g., Unidentified claim or mail with reference numbers missing).
  • Document management in terms of scanning and indexing.
  • Filing (transitional role).
  • Specific to Recovery Claims Handler:
  • Follow-up on 3rd party outstanding settlement offer.
  • Follow up on 3rd party debtors outstanding payments (assisting the collection claims handler).
  • Gather additional outstanding 3rd party information details and/or detailed information in respect of event.
  • Specific to Liability Motor Handler:
  • Gather all compulsory documentation in case of 3rd party approach.
  • Finalise inactive motor liability claims.
  • Specific to Liability/Recovery environment
  • Allocation of claims according to merit and capacity of claims handlers, where this function cannot be automated.
  • Appointing external Service Providers and providing Service providers with access to SANTAM’s systems as well as gathering and providing outstanding claims documents to service providers.
  • Specific to allocation of monies:
  • Liability/recovery: responsible for allocation of incoming monies/cashier functionality (i.e., capital on claims recovery, insured excess on liability claim).
  • Prepare payments requests.

Personal Attributes

  • Client Service Orientation
  • Analytical Thinking
  • Informational Seeking
  • Directiveness
  • Flexibility
  • Initiative

Registration Instructions :

( How To Apply Santam Jobs Vacancy as Administrative Clerk 2022 ) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Eligibility Criteria :


Qualifications and Experience

  • Matric/ Grade 12
  • Minimum 1-2 years’ experience in the insurance industry

Knowledge and Experience

  • Planning and executing skills
  • Communication skills (Proficient in verbal and writing)
  • Telephonic skills
  • Time management
  • Proficient in MS Office especially Excel
  • Insurance product knowledge
  • General understanding of Civil Litigation Process

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Santam Jobs Vacancy as Administrative Clerk 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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