Ellahi Consulting Jobs Vacancies as Call Center Agents 2023

ABOUT

Ellahi Consulting Jobs Vacancies as Call Center Agents 2023

Job Details

Department: Tourism

Minimum experience: Entry Level

Company primary industry: Customer Services

Job functional area: Customer Service

Contract term: Ongoing fixed term

Salary: R6 800 - R6 800 per annum

Job Description

The employer is a high performing Business Process Outsourcing Solutions Provider specialising in customer management partnerships, as experts in service excellence, they set the standards for global customer satisfaction, client delight and employee engagement.

Call Centre Agents - Salt River- Cape Town - Office Based

Transport Provided from various areas within Cape Town 

Shifts: Shifts between 13:00 and 08:00 in the morning and transport will be provided during unfavourable hou

Rate: 

  1. -R6300 for training
  2. -R6800 live
  3. -Once 3 month probation is successfully completed the monthly salary will be increased
  4. -Additional benefit medical insurance, disability and funeral cover is paid

The role: To deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction.

First point of contact to customers in the US and Canada, taking inbound calls and engaging directly with guests as A specialist in sales and reservations with ability to retain a client.

Transport provided for the following township areas:

Rocklands, Strandfontein, Athlone, Mitchell's plain, Gugulethu, Kensington, Litha Park, Elsies River, Kraaifontein, Bonteheuwel, Rugby, Kuilsriver, Delft, Lenteguer, Portlands, Mitchells Plain, Khayelitsha, Rylands Estate, Phillipi, Samora, Lentegeur, Kenilworth, Grassy Park, Parklands, Ruyterwacht, Manenberg, Uitsig, Hanover, Retreat, Steenberg, Grassy Park, Ravensmead, Blackheath, Woodlands, Eagle Park, Belhar, Tafelsig, Hanover Park, Langa, Bridgetown, Shereton Park, Lotus River, Eikendal, Woodstock, Heideveld, Pelican Park, Wesgate, Eersterivier, Bontehuwel, Vanguard Estate, Strandfontien, Matroosfontein, Blue Downs, Morgenster, Parow, Wynberg, Belgravia, Thornton, Westridge, Silvertown, Montrose, Plumstead, Goodwood, Bothasig, Summer Greens, Hazeldean, Valhalla, RONDEBOSCH, Lavender, 

ELIGIBILITY CRITERIA

Requirements

Essential: Matric/NQF Level 4

Preferential: Mathematics, or Mathematical Literacy, or Accounting, or Business Studies, or Tertiary courses / studies relating to business, accounting or economics

MINIMUM REQUIREMENTS:

Essential: 

  • Passed Matric 
  • 18 months of Customer Services experience

KNOWLEDGE AND SKILLS REQUIRED: 

Essential:

  • Oral and Written Communication in English 
  • Customer Service Orientation 
  • Attention to Detail
  • Problem Solving 
  • Resilience 
  • Sales Propensity
  • Computer Literacy
  • Data Capturing & Accuracy
  • Numeric literacy
  • Multi-Tasking

ATTRIBUTES

Essential:

  • Adaptability 
  • Resilience 
  • Influence 

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Ellahi Consulting Jobs Vacancies as Call Center Agents 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

CLOSING DATE

Applications for (Ellahi Consulting Jobs Vacancies as Call Center Agents 2023) must be submitted before the closing date on NOT Specified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: Ellahi Consulting Jobs Vacancies as Call Center Agents 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Ellahi Consulting Jobs Vacancies as Call Center Agents 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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