Metropolitan Life: Broker Administrative Internships 2023


Metropolitan Life: Broker Administrative Internships 2023

Reference Number: MMH221212-7

Job Title: Broker Administrative Intern

Position Type: Internship

Role Family: Sales

Cluster: Metropolitan Life

Remote Opportunity: None of the time

Location - Country: South Africa

Location - Province: Western Cape

Location - Town / City: 1 KZN, 1 PE, 1 EL, 1 WC, 1 FS


Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in9 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

Role Purpose

Accurately capture data and process all the administrative tasks to support the sales process according to agreed standards and turnaround times.

Duties & Responsibilities

  • Collate, compile and distribute documents to the required standards within defined time-frames to relevant stakeholders.
  • Attend to all queries in a professional and friendly manner in order to provide an excellent client experience.
  • Screen and route all calls received to appropriate parties.
  • Escalate faults and other housekeeping issues with the relevant stakeholders.
  • Perform all administrative tasks to agreed standards and ensure proper controls are kept for new business applications.
  • Keep record and provide feedback of operational metrics related to new business requests (e.g number of requests, status of requests etc.) as and when needed.
  • Keep abreast of technical product and legislative knowledge in order to advise on the most relevant and innovative client solutions, complying with governance requirements.
  • Timeously complete all administrative and reporting duties, including sales and marketing data tracking, feedback etc. related to the role within the agreed timeframes.
  • Distribute documentation to the relevant stakeholder within the agreed timeframes.
  • Provide feedback to relevant stakeholders and managers on trends, practices and breaches as per compliance requirements.
  • Accurately capture and check new business documentation for errors and completeness.



  • 1 year post Matric Qualification.
  • Must be an SA citizen.
  • Must be between the age of 18 - 35 years.
  • Grade 12 or equivalent qualification.
  • Must be unemployed.


  • Business Acumen
  • Drive for Results
  • Leads Change and Innovation
  • Collaboration
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Client/Stakeholder Commitment
  • Impact and Influence

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Metropolitan Life: Broker Administrative Internships 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.


Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: Metropolitan Life: Broker Administrative Internships 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Metropolitan Life: Broker Administrative Internships 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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