Nedbank Jobs Vacancies as Client Services Consultant 2023 | Jobupdatesa

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Nedbank Jobs Vacancies as Client Services Consultant 2023 | Jobupdatesa

Job Requisition: REQ 123344 (Contract)

Career Stream: Sales

Leadership Pipeline: Manage Self: Operational

Job Location: Johannesburg

Job Purpose

To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbanks' strategic focus to become a client-centric bank.

Job Responsibilities

  • Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
  • Collaborate with internal customers by building relationships to improve customer service delivery and productivity.
  • Compile client informationby complying with standards; policies and procedures prior to submission to Operations for vetting.
  • Monitor internal processesby reporting on the effectiveness thereof.
  • Provide feedbackto internal stakeholders by meeting internal Service Level Agreements requirements.
  • Utilize resources by adhering to Nedbank policies; procedures and standards.
  • Manage risk by protecting client confidentiality through compliance with Protection of Personal Information Act.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy.
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Create and manage own career through guidance and support of management; department and colleagues.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Manage client interest claims by attending to client instructions according to timeframes and standards set out in policies and procedures.
  • Manage risk by following authentication process and complying with regulatory standards.
  • Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
  • Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
  • Manage client communication by providing information to minimize cost according to banking regulatory and legislative requirements.

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Relevant regulatory knowledge
  • Microsoft Office
  • Business writing skills

ELIGIBILITY CRITERIA

Requirements

  • Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Preferred Qualification
  • Certificate: Banking.

Minimum Experience Level

  • 2-3 years experience in a client relationship role in financial industry

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Nedbank Jobs Vacancies as Client Services Consultant 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

CLOSING DATE

Applications for (Nedbank Jobs Vacancies as Client Services Consultant 2023) must be submitted before the closing date on Not Specified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: Nedbank Jobs Vacancies as Client Services Consultant 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Nedbank Jobs Vacancies as Client Services Consultant 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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