Spur Corporation: Operations Cadets Learnerships 2023 | Jobupdatesa

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Spur Corporation: Operations Cadets Learnerships 2023 | Jobupdatesa

Reference Number: SPG230425-1

Job Title: Operations Cadets Learnership

Business Unit: Corporation

Job Type: Internship

Location - Town / City: Century City, Cape Town

Location - Province: Western Cape

Location - Country: South Africa

Job Advert Summary: 

Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has eight brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group endeavours to create a great place to work, building a collaborative and innovative performance-based culture which enables each employee to thrive on his or her unique Spur Corporation journey. Spur Corporation’s employees are passionate and purpose-driven people growing great brands. Through their dedicated service and talent, they offer support to the group’s endeavours and operational activities, offering an exceptional return on investment to all its shareholders. A career at Spur Corporation is an opportunity for an employee to nurture, learn, grow, and realise their full potential.

An opportunity has become available for a Learnership at Spur Corporation, Century City & Woodmead Office. The duration of the Learnership will be for 12 months, gaining practical experience across all Spur Brands and theoretical experience in generic management qualification- NQF 5.

Duties and Responsibilities

Role and Responsibilities

  • Franchisor Profitability
  • Attend Operations meetings to discuss status reports and action plans to improve store’s turnover and standards.
  • Attend follow up meetings asper the minutes.
  • Monitoring branded product off takes and Central Kitchens off takes.
  • Ensure timeous collection of debtors.
  • Ensure timeous collection of declarations and turnover listings to facilitate checking of correct turnovers declared.
  • Ensure that all relevant in-store strategic intent is in place and conduct follow ups to ensure maximum turnover is derived.
  • Ensure that monthly financial analyses (income statements) are conducted and provide written guidance on improving net profit.
  • Assist stores/area managers with the compilation of budgets and cash flows (daily/ weekly / monthly).
  • Spend quality time with area managers and spend time in stores to ascertain poor food cost/overhead practices and rectification thereof.
  • Ensure all franchisee fees and advertising levies are collected / paid by the 15th day of each month.
  • Ensure that all relevant in-store strategies are in place, i.e., marketing plans, monthly & weekly overhead budgets and incentives for management, ASPH strategies, staff and casuals and stock turn ratios etc.

Protect the investment of the franchisees through proactive activity and maintenance of high standards.

  • Implement on-going follow ups on strategic intent.
  • Training of management, casuals and staff, utilising material at the Operations manager’s disposal, e.g., videos.
  • Attend Bi-monthly management meetings with owners and management, developing action plans for improvement.
  • Utilise tools such as casual and management tests to determine root problems in stores.
  • Arrange mystery shopper reports when necessary.
  • Assist stores in post-training evaluation.
  • Demonstrating and following up of opening, 11h00 am,17h00 pm and closing procedures.
  • Organise Q-pro Audits for problematic stores.
  • Implementing three (3)/ six(6)month marketing plans.
  • Ensure that R&M standards are acceptable.
  • Visiting stores to review quality of product, service and hygiene and assist when necessary.
  • Ensure that monthly service assessments and 'C' follow ups are done within 10 days.
  • Ensure that monthly quality and hygiene report and 'C' follow ups are done within 10days.

Area Management

  • Schedule training for new franchisees, staff, and management.
  • Assist with opening of new stores.
  • Ensure that the Training Centre has sufficient delegates.
  • Assist with upgrades, revamps & technical standards in the region.

Secondary Functions

  • Handle customer complaints immediately.
  • Ensure that all promotions and relevant promotional material are available in store.
  • Collect customer care cards.
  • Ensure all Head Office files and administration is kept up to date and organised.
  • Collect lease agreements.
  • Update Extranet/ Intranet information.
  • Collect franchise agreements.

Discretionary Authority

  • Provide an operations assessment grading.
  • Call a meeting between the Regional Heads and Directors/ COO to resolve operational problems in the store.
  • Enforce buyers and suppliers nominated by our company.
  • Request profit and loss statements from franchisees.
  • Negotiate revamps.
  • Convert stores from 30 days to a COD account at Vector.
  • Request Q-pro audit for the following:
  • Failed hygiene audits
  • Poor operational standards
  • Arrange mystery shopper reports.
  • Debate Branded products viability.
  • Organise Franchise Agreements to be signed.
  • Provide a service assessment grading.
  • Draw up repairs and maintenance snag lists and ensure that they are completed by the set date.
  • Enforce the retraining of management/casuals/staff at store level.
  • Implement strategies to improve the Brand and the franchisees position.

ELIGIBILITY CRITERIA

Requirements

  • Grade 12/ Matric.
  • A qualification in Operations Management and or Hospitality Management (advantageous).
  • Must be between the ages of 18-30.
  • 3 years’ experience in restaurant senior management or elsewhere in restaurant industry preferable.
  • Computer -MS Word, Excel, PowerPoint.
  • Have a strong sense of self-discipline and time management.
  • Excellent work ethic.
  • Coordinate and multitude of stakeholders.
  • Interact interpersonal for the full duration of each day with multiple clients as well as adapt easily to different cultures.
  • Good communication skills, both verbally and written.
  • In store operator and or existing area management experience.
  • Willingness and ability to travel extensively.
  • Be in a possession of a Code 8 driver’s licence. (Essential)

Competencies

  • Deciding and Initiating Action
  • Working with People
  • Relating and Networking
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Writing and Reporting
  • Learning and Researching
  • Planning and Organising
  • Following Instructions and Procedures
  • Coping with Pressures and Setbacks
  • Entrepreneurial and Commercial Thinking
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Spur Corporation: Operations Cadets Learnerships 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

CLOSING DATE

Applications for (Spur Corporation: Operations Cadets Learnerships 2023) must be submitted before the closing date on 2023/05/09

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: Spur Corporation: Operations Cadets Learnerships 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Spur Corporation: Operations Cadets Learnerships 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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