HomeChoice Jobs Vacancies as Call Centre Agent 2023 | Jobupdatesa

ABOUT

HomeChoice Jobs Vacancies as Call Centre Agent 2023 | Jobupdatesa

Work Level: Mid-Level

Job Type: Permanent

Salary: Market Related

EE Position: Yes

Location: Southern Suburbs (Cape)

Reference Number: HCH-2287

Description

This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.

Here’s what you can expect to be doing in the role

  • Meeting sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
  • Present, promote, and sell products/services in accordance with agreed processes and procedures
  • Ensure a professional, polite, and efficient service is offered by acting as an ambassador
  • Adaptable with the ability to respond positively to working within a pressurized environment
  • Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
  • Present products to potential customers who meet qualifying criteria
  • Provide an exceptional customer experience
  • Accurate capturing of customer information

ELIGIBILITY CRITERIA

Requirements

  • A little about who you are
  • Matric / Grade 12 (Required)
  • Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
  • Must be computer literate (Email, Internet, Word, and Excel)
  • Excellent communication skills (verbal and written)
  • Excellent telephone etiquette
  • Sound understanding of a dialler system and functions
  • Target-driven with the ability to sustain high-performance consistently
  • A clear understanding of a contact centre environment
  • A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.

Benefits

  • Basic + uncapped commission
  • Spectacular incentive drives
  • Creative agile work environment
  • Provident fund
  • Administered Medical aid
  • CafĂ© and lounge area

Staff restaurant with a variety of healthy meal options

Early shift working hours

  • Monday to Thursday - 08h:00 - 17h:00
  • Friday - 08h:00- 15h:00
  • 2 Saturdays per month 09h:00 - 13h:30

Late shift working hours - occurring twice a month 

  • Monday to Thursday - 09h:30 - 19h:00
  • Friday 08h:00 – 15h:00
  • No Saturdays 
  • Transport provided for late shifts in surrounding areas

You are welcome to submit possible applications. Remember, you really must first apply the requirements (HomeChoice Jobs Vacancies as Call Centre Agent 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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CLOSING DATE

Applications for (HomeChoice Jobs Vacancies as Call Centre Agent 2023) must be submitted before the closing date on Not SPecified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: HomeChoice Jobs Vacancies as Call Centre Agent 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

HomeChoice Jobs Vacancies as Call Centre Agent 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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