Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023 | Jobupdatesa

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Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023 | Jobupdatesa

Reference Number: MMH230728-7

Job Title: Client Services Administrator (Temporary)

Position Type: Temporary

Role Family: Client Services

Cluster Momentum: Corporate

Remote Opportunity: Some of the time

Location - Country: South Africa

Location - Province: Gauteng

Location - Town / City: Centurion

Introduction: 

Through our client-facing brandsMetropolitan and Momentum, withMultiply (wellness and rewardsprogramme), and our otherspecialist brands, includingGuardrisk and Eris Property Group,the group enables business andpeople from all walks of life toachieve their financial goals andlife aspirations.

We help people grow their savings,protect what matters to them andinvest for the future. We helpcompanies and organisations carefor and reward their employeesand members. Through our ownnetwork of advisers or via independent brokers and utilisingnew platforms MomentumMetropolitan provides practicalfinancial solutions for people,communities and businesses. Visit us at www.momentummetropolitan.co.za.

Role Purpose: 

Accurately process retirement fundmember's data and provide fundadministration services withinagreed service levels.

ELIGIBILITY CRITERIA

Requirements

  • Matric
  • 2 years' experience in EmployeeBenefits administration

Duties & Responsibilities

  • Accurately complete member andrisk contribution reconciliations
  • Investigate and resolve all non-reconciling items
  • Monitor the monthly risk premiumpayments to respective insurers inline with agreed timelines
  • Ensure all risk processes areupdated to member records andreconciled weeklyCheck and approve late paymentinterest calculations
  • Draft professional and relevantcorrespondence to clients
  • Prepare and submit accuratereports on the status of theRetirement Fund administration
  • Attend retirement related meetingsto keep abreast of operationswithin the business
  • Receive and review claimdocumentation in order to ensurethat they are complete andaccurate
  • Follow up with clients onoutstanding information
  • Investigate client queries withinservice level agreements andprovide clients with timeousfeedback
  • Resolve and escalate client querieswhen necessary
  • Build and maintain relationshipswith clients and internal andexternal stakeholders
  • Deliver on service levelagreements made with all clientsand stakeholders in order toensure client expectations aremanaged
  • Make recommendations to improveclient service and fair treatment ofclients within area of responsibility
  • Participate and contribute to aculture which builds rewardingrelationships, facilitates feedbackand provides exceptional clientservice
  • Provide regular reports on deliveryof services against agreed servicelevel agreements and in terms ofoverall customer targets
  • Submit beneficiary statements toboard of trustees for approvalwhen necessary
  • Process and pay claims as perservice level agreements with clients
  • Prepare and submit monthly reports

Competencies

  • Accountability
  • Customer orientation
  • Planning and organizing skills
  • Attention to detail

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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CLOSING DATE

Applications for (Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023) must be submitted before the closing date on 2023/08/04

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Momentum Metropolitan Holdings Jobs Vacancies as Client Services Administrator 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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