Broll Property Jobs Vacancies as Credit Controller 2023 | Jobupdatesa


Broll Property Jobs Vacancies as Credit Controller 2023 | Jobupdatesa

Job Details

Minimum experience: Associate

Company primary industry: Real Estate

Job functional area: Finance

Job Description


Responsible for collecting monies owing in respect of properties managed by the company. Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status and contacts clients to resolve the delinquencies. Utilises various techniques, as circumstances indicate, to promptly collect on accounts.  Ensures that the Company's professional image is maintained.


  • Assumes responsibility for the effective and professional performance of collections functions.
  • Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
  • Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem
  • Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements
  • Continues to collect until the account becomes a write-off, bankruptcy, or attorney account
  • Makes early contact with clients to collect and keep them informed of account status
  • Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation - Calms irate clients and answers questions and complaints relevant to Department functions
  • Determines reasons for delinquencies and works toward permanent solutions - Minimizes losses by early actions
  • Utilises further appropriate collection methods if initial attempts do not secure required payment and recommends extensions of due dates - Suggests consolidations and financial counselling
  • Communicates approved extensions and notifies clients of new due dates
  • Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

  • Keeps accurate and up-to-date activity reports on late, potentially late and accounts
  • Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
  • Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
  • Ensures both monthly and ad-hoc rental and fee statements are sent out timeously
  • Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc
  • Liaises with tenants as appropriate
  • Handles rental queries efficiently and diplomatically
  • Queries tenants’ short payments
  • Ensures the daily receipting and processing of tenant payments
  • Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations
  • Generally, ensures that:
  • Rent (and other charges) are paid by the 7th of each month
  • Letters of demand after the 7th to defaulting tenants
  • Summons’s are issued after the 21st day to defaulting tenants
  • Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
  • Motivation and processing of write-offs
  • Credit checks

Assumes responsibility for timely and accurate preparation and submission of management reports.

  • Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
  • Weekly/monthly arrears against billings (debtor’s day calculations)
  • Monthly graph of weekly collections against previous month/year
  • Reconciliation of bank statements (where appropriate) and tenants’ accounts
  • Preparation and submission of attorneys’ reports on all legal matters

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

  • Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
  • Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses

Assumes respoMaintains confidentiality

  • nsibility for establishing and maintaining effective communication and coordination with Company personnel
  • Assists area personnel as needed
  • Keeps management informed of activities, progress toward established objectives, and of any significant problems
  • Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned.

  • Stays informed of changes in collections policies, procedures, and related legal requirements
  • Ensures that work area is clean, secure, and well maintained


  • Problem accounts are closely monitored and reviewed
  • Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
  • Outstanding accounts are promptly collected - A delinquency ratio which meets management standards is maintained
  • Required reports and records are accurate and timely
  • Good working relations exist with area personnel and with management - Management is appropriately informed of area activities
  • Compilation and capture of electricity and water readings
  • Professional business relations exist with clients - Clients are properly assisted with their financial problems and their questions are courteously answered



  • Matric with Book-keeping
  • Essential own transport
  • Prior experience in property related field would be recommended but not a requirement
  • Three years related experience


  • Knowledge of collection procedures and related laws and regulations
  • Familiar with default and enforcement clauses
  • Must be able to both write and speak in Afrikaans
  • Understanding of Company policies


  • Previous collection experience


  • Accuracy and thoroughness in work
  • Excellent communication, telephone, and public relations skills
  • Ability to work well in stressful situations
  • Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, credit bureau terminal, telephone and fax
  • Ability to work well independently

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Broll Property Jobs Vacancies as Credit Controller 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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Applications for (Broll Property Jobs Vacancies as Credit Controller 2023) must be submitted before the closing date on 06 October 2023

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: Broll Property Jobs Vacancies as Credit Controller 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Broll Property Jobs Vacancies as Credit Controller 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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