ABSA: Customer Services Clerk 2023/2024 | Jobupdatesa

ABOUT

ABSA: Customer Services Clerk 2023/2024 | Jobupdatesa

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.

ABSA: Customer Services Clerk

Company : ABSA

Location: Rustenburg, South Africa

ABSA: Customer Services Clerk

Role Purpose: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Responsobilities:

  • Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
  • Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
  • Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
  • Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
  • Self-development: Owning and being proactive about own training and development 

ELIGIBILITY CRITERIA

Requirements

  • Further Education and Training Certificate (FETC):
  • Business,
  • Management Studies
  • Commerce

You are welcome to submit possible applications. Remember, you really must first apply the requirements (ABSA: Customer Services Clerk 2023/2024). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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CLOSING DATE

Applications for (ABSA: Customer Services Clerk 2023/2024) must be submitted before the closing date on  Not Specified

REGISTRATION INSTRUCTIONS

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected. 

ABSA: Customer Services Clerk 2023/2024 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

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How to Apply: ABSA: Customer Services Clerk 2023/2024

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

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