FNB Jobs Vacancies as Call Centre Agent 2024 | Jobupdatesa


FNB Jobs Vacancies as Call Centre Agent 2024 | Jobupdatesa

FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people’s lives, in an authentic, profound and sustainable way.

Job Description

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met

  1. Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service
  2. Demonstrate teamwork as a valued team player
  3. Assess own performance through seeking timely and clear feedback and request training where appropriate
  4. Address customer needs in order to meet or exceed customer expectations
  5. Act responsibly with work related resources to contribute to cost containment
  6. Resolve customer queries received through inbound calls
  7. Contribute to innovation by finding faster and more accurate ways of working
  8. Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  9. Build and maintain stakeholder relationships
  10. Answer inbound calls in the eBucks call centre to provide product and service information to customers



  1. Grade 12/Matric
  2. Details Oriented
  3. Computer Literate

You are welcome to submit possible applications. Remember, you really must first apply the requirements (FNB Jobs Vacancies as Call Centre Agent 2024). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.


Applications for (FNB Jobs Vacancies as Call Centre Agent 2024) must be submitted before the closing date on 29 February 2024

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

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FNB Jobs Vacancies as Call Centre Agent 2024 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.


It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

How To Apply: FNB Jobs Vacancies as Call Centre Agent 2024

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